Impacts of postal strike on City of Edmonton services

Public Service Announcement

Impacts of postal strike on City of Edmonton services

In the event of a Canada Post strike, some City services could be impacted. Many services are available online, and other alternatives are detailed below.

Paying City bills

Edmontonians who pay the City for facility rentals, uninsured damages to City property, rent and leases, and more can continue paying online, through their bank, by phone or in person at the Edmonton Service Centre, as applicable. Please avoid paying by mail, as cheques may not be received in time.

Buying ETS transit fare

Riders are encouraged to visit participating sales outlets or Arc vending machines to purchase their fare product; riders can load their Arc card online at myarc.ca. They can also visit the Edmonton Service Centre. Cash fare is also accepted on transit buses and select Arc vending machines.

Paying traffic and bylaw offence tickets

For City of Edmonton bylaw tickets (e.g. parking tickets), pay online or in person at the Edmonton Service Centre.

For provincial violation tickets, pay online at Alberta Fine Payments.

The City of Edmonton will not issue automated enforcement tickets during a Canada Post strike. All tickets for infractions during the strike will be issued once mail service resumes. Payment deadlines and court dates will be adjusted based on the date the ticket is issued and not the date the infraction occurred.

Development permits and notifications

During a Canada Post strike, development permit notifications for permitted developments and discretionary developments (those requiring notification of property owners in the neighbourhood) will not be sent in the mail. The list of applications requiring notification will be posted online to Public Notices on Tuesdays and Thursdays.

Applying for reduced-cost access to recreation facilities and attractions

Edmontonians applying for the Leisure Access Program, which provides access to recreation facilities and attractions at a lower cost, are encouraged to drop off their application at any City-run recreation centre or attraction.

Neighbourhood Renewal updates

Neighbourhood Renewal updates will continue to be shared on project webpages. Alternate notification methods, such as neighbourhood signage, will also be used as appropriate.

Residential Parking Program permits

Lost or damaged Residential Parking Program permits can be requested online but will not be mailed out. Applicants can request that permits be available for pick-up at the Edmonton Service Centre, and will be notified when permits are available.

Submitting a claim against the City

You can submit a claim against the City online or through 311. Claim payments may be delayed due to a postal strike.

Serving the City with legal documents

If you need to serve the City with a legal document, contact Legal Services at legalservicesreception@edmonton.ca or 780-496-7200.

Business licences

During a Canada Post strike, approved business licences and renewal letters will not be sent by mail. You can request to have copies of approved business licences emailed or made available for pick up at the Edmonton Service Centre.

Edmonton Service Centre

The Edmonton Service Centre, located on the second floor of Edmonton Tower (10111 104 Ave.), is open weekdays from 8 a.m. to 4:30 p.m. Book an in-person appointment online to pay for select City services and ETS fares.

During a Canada Post strike, there may be longer than usual wait times at the Edmonton Service Centre due to increased in-person needs. Edmontonians are encouraged to use the drop box – located at the Mail and Lost and Found counter – to drop off forms and payment by cheque.

The City is committed to staying connected to Edmontonians, as well as connecting Edmontonians to their community and what matters most to them. It continues to monitor the situation and take steps to maintain business continuity.