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Online Crime Reporting celebrates one-year anniversary

edmontonpolice.ca

edmontonpolice.ca

News Release
Online Crime Reporting celebrates one-year anniversary

Just one year after being released by the Edmonton Police Service, citizens have embraced technology and are using Online Crime Reporting (OCR) to file police reports.

Since launching OCR on April 8, 2013, the system has generated 35,324 visits to the website and 2,831 incident reports.

“Those numbers are fairly consistent with what other police agencies experience in their first year of operation,” says T/A Sgt. Tony Paxton with EPS OCR. “We’ve heard from citizens about how quick and convenient this is, and we fully expect the numbers to double in the next two to three years.”

OCR has a constant customer satisfaction survey that respondents are asked to complete to assist and guide the EPS with improving reporting systems. The EPS strives to complete all reports within a 24-hour period.

OCR is currently being used by over 400 police agencies throughout North America, including two dozen in Canada, according to CopLogic, Inc., the California-based company that supplies the system.

The EPS OCR system allows citizens to report crimes online such as: Lost Property, Theft, Damage/Mischief to Property, Theft from Vehicle, and Damage/Mischief to Vehicle. To report any other crimes, citizens must go to a station, or call 780-423-4567 or #377 from a cell phone. For a crime in progress or an emergency, please call 911.

To view the EPS Online Crime Reporting site or to report a crime online, please go to http://www.edmontonpolice.ca/reportacrimeonline.

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